Privacy

This Privacy Policy applies to the services offered by Dropship Stores Downunder, operated by Ecommerce Commodities Pty Ltd ("Company"). This policy is compliant with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Personal Information

The Company is committed to safeguarding personal privacy. We recognise that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, the Company will only collect and use personal information as set out below.

Collecting Personal Information

The Company will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily, such as your name and email address when submitting a form on our website.

Use of Tracking Technologies

The Company uses tracking technologies such as cookies and web beacons to make use of the website and services as convenient as possible. Cookies are pieces of information that a website transfers to a computer's hard disk for record-keeping purposes. Most web browsers are set to accept these tracking technologies. These technologies do not themselves personally identify users, although they do identify a user's browser.

This website also uses the following third-party tracking tools:

• Meta Pixel — used to measure the effectiveness of our advertising on Facebook and Instagram, and to deliver relevant ads to people who have visited our website.
• Google Tag Manager and Google Analytics — used to collect anonymised data about visitor behaviour to help us understand how our website is used and to improve our marketing.

These tools may collect data about your browsing behaviour on our website and share it with Meta and Google for advertising and analytics purposes. You can opt out of personalised advertising through your browser settings or via Meta's and Google's ad preference tools.

Using and Disclosing Your Personal Information

Personal information will be used for the following purposes:

• To fulfil obligations under any sale and purchase contract and/or any other contract between the individual and the Company
• To render services related to the Company's business such as warranty or after-sales services
• To provide information about upgrades, new products, special offers, and other matters that may be of interest
• To send newsletters and marketing communications
• To deliver relevant advertising and remarketing communications via third-party platforms including Meta and Google

For the purposes described above, information may be shared with the Company's service providers either in Australia or overseas, solely to the extent necessary to deliver the relevant service.

Contact by the Company

The Company may contact individuals using the information provided by them in order to deliver the services outlined above. You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly.

Individual's Right of Access

Under the Australian Privacy Act 1988, individuals have the right to access and correct personal information held about them. Requests may be directed to the Privacy Officer at [email protected]. We will respond within a reasonable timeframe.

Links to Other Websites

The Company provides links to websites outside of our site. These linked sites are not under the control of the Company, and we are not responsible for the conduct of companies linked to our website, nor for the performance or content contained in such external websites.

Problems or Queries

Queries relating to this Privacy Policy, or any problems or complaints, may be directed to the Privacy Officer at [email protected]. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.